Privacy Policy
Effective Date: 22 April 2025
CyberConnect Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website or purchase our digital services and software.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, email address, billing address, phone number, and payment details.
- Technical Data: IP address, browser type, device information, operating system, and browsing behaviour.
- Transaction Data: Details about products and services you’ve purchased from us.
- Support Communication: Any emails or messages you send us regarding technical or customer service issues.
2. How We Use Your Information
We use your information to:
- Deliver digital products, licenses, or services you’ve purchased
- Manage subscriptions and renewals
- Provide technical support and respond to inquiries
- Send essential service emails such as confirmations or security updates
- Improve our website, services, and customer experience
3. Legal Basis for Processing
We collect and process your data based on:
- Your consent
- The need to fulfil a contract (e.g. delivering a purchased service)
- Legal obligations (e.g. tax and accounting requirements)
- Legitimate interests (e.g. improving services and preventing fraud)
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your data with trusted third parties for the purposes of:
- Payment processing (e.g. Stripe, PayPal)
- Cloud-based hosting or CRM tools (e.g. WooCommerce, WordPress)
- Cybersecurity monitoring and protection (e.g. Kaspersky Endpoint Protection)
- Legal or regulatory authorities if required by law
All third parties are required to comply with GDPR and are only permitted to use your data for the specified services.
5. Data Retention
We retain your data only as long as necessary for the purpose it was collected, including legal or reporting obligations. You may request deletion of your data, unless required for contractual or legal reasons.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain data processing
- Withdraw consent at any time
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at admin@20.224.27.152.
7. Cookies and Tracking
Our website uses cookies to enhance your experience, analyse traffic, and remember preferences. By using our site, you consent to our use of cookies in accordance with our Cookie Policy.
8. Data Security
We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access. This includes encryption, firewall protection, and secure authentication.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our services constitutes acceptance of the updated terms.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at admin@20.224.27.152.